I Get a "Password Incorrect" Message

Simple Solution

• Enter your E-mail password again. Make sure that you type it EXACTLY as it was given to you or you entered it when changing the password. (Passwords of Tester and tester ARE NOT the same).

• If you have recently changed your E-mail password, make sure that your E-mail program is using the new password (if the E-mail program save the password for you).

Harder Solution

Check the E-mail username used by your E-mail program.(look for an "Options", "Preferences" or "Settings" choice on one of the menus). You should have the following information:

Note that some E-mail programs, such as Eudora, ask for a "POP account". If this is the case, then enter:

(i.e., if your E-mail username were "jsmith", then you would enter jsmith@pop3.icubed.com.)

If Nothing Else Works

Please call Infobahn International, Inc. and ask that one of our technical support representatives change or reset your E-mail password. Be prepared to supply your username, phone number and address.